Emotional Intelligence for Project Managers
Access Time: 30 Days
Emotional intelligence (EI) is our ability to identify and control our emotions to achieve positive outcomes in our relationships. Project managers with high EI are better equipped to deal with team members, vendors, stakeholders, and sponsors and to handle and resolve conflicts.
This one-module course reviews the underlying concepts of emotional intelligence and explores how project managers can improve, and make use, of their emotional intelligence.
Preview a few course pages by clicking through the slideshow below:
After completing this course, you should be able to:
- Discuss the role of emotional intelligence for managers and project managers
- Explain why improving emotional intelligence can improve managerial performance
- Recognize the importance of emotional intelligence in successful project management
- Discuss the nine key EI factors
- Apply EI factors to project scenarios
Note: Learners who successfully complete this course will be awarded 3 PDUs/contact hours. Successful completion means completing all assignments in the course, and scoring a minimum of 70% on the course self-assessment.
Target Audience: This course is designed for adult learners with some understanding of general project management practices.
Level/Prerequisites: Introductory/No Prerequisites
Estimated Time to Complete: 3 hours
Ask the Expert: This course has an "Ask the Expert" feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24 hours.
Required Material: This course does not require any additional purchases of supplementary materials.
Successful Completion Requirement for IACET CEU: Learners must achieve an average test score of at least 70% to meet the minimum successful completion requirement and qualify to receive IACET CEU credit. Learners will have three attempts at all graded assessments.
Trademark and Service Mark Information: Project Management Institute, PMI, the Registered Education Provider logo, Project Management Professional, PMP, Project Management Body of Knowledge, PMBOK, PMI Agile Certified Practitioner, PMI-ACP, PMI Risk Management Professional, PMI-RMP, the PMI Talent Triangle, and the PMI Talent Triangle logo are marks of the Project Management Institute, Inc.
Intellectual Property Information: Information in this course has been taken from A Guide to the Project Management Body of Knowledge, (PMBOK® Guide) — Fifth Edition, Project Management Institute Inc., 2013.
- Read all course materials and complete all course activities
- You must complete the course with all required test scores of 70% or greater