Effectively Managing Project Stakeholders
Access Time: 30 Days
This online course is created to help project managers understand and resolve issues that can emerge from interactions among project stakeholders.
The course includes a brief tutorial to help students understand familiar strategies for managing stakeholder expectations, as well as ten concise case studies that explore common stakeholder issues. The case studies are designed to simulate the conversations and interactions that occur among project stakeholders, to show learners how to dissect causal elements from these types of conversations—just as they will have to do on their own projects—and to help them prepare appropriate responses. As students work through the case studies, they'll learn effective strategies to resolve stakeholder problems and gain the proficiency necessary to manage interactions and keep their projects on track.
Preview a few course pages by clicking through the slideshow below:
After completing this course, you should be able to:
- Diagnose the underlying causes of stakeholder problems
- Apply practical tips from experienced practitioners to resolve these problems
- Refine your ability to effectively manage projects and interact with project constituents
Note: Learners who successfully complete this course will be awarded 3 PDUs/contact hours. Successful completion means completing all assignments in the course, and scoring a minimum of 70% on the course self-assessment.
Target Audience: This course is designed for adult learners with some understanding of project management practices.
Level/Prerequisites: Introductory/No Prerequisites
Estimated Time to Complete: 3 hours
Ask the Expert: This course has an "Ask the Expert" feature, which submits your questions directly to an expert in the field you are studying. Questions are answered as quickly as possible and usually within 24-48 hours.
Required Material: This course does not require any additional purchases of supplementary materials.
Successful Completion Requirement for IACET CEU: Learners must achieve an average test score of at least 70% to meet the minimum successful completion requirement and qualify to receive IACET CEU credit. Learners will have three attempts at all graded assessments.
Trademark and Service Mark Information: Project Management Institute, PMI, the Registered Education Provider logo, Project Management Professional, PMP, Project Management Body of Knowledge, PMBOK, PMI Agile Certified Practitioner, PMI-ACP, PMI Risk Management Professional, PMI-RMP, the PMI Talent Triangle, and the PMI Talent Triangle logo are marks of the Project Management Institute, Inc.
Intellectual Property Information: Information in this course has been taken from A Guide to the Project Management Body of Knowledge, (PMBOK® Guide) — Fifth Edition, Project Management Institute Inc., 2013.
- Read all course materials and complete all course activities
- You must complete the course with all required test scores of 70% or greater